Grow Your Online Presence with Expert Social Media Management
Helping small businesses and charities connect with their audiences through engaging social platforms.
At SME Local CIC, we believe that social media isn’t just a place to post content—it’s where connection happens, where communities grow, and where your voice can make a lasting impact. That’s why we manage social media with purpose. Our strategies are built to engage audiences, tell powerful stories, and align with wider community goals—not just to chase likes.
As a not-for-profit, we support small businesses, CICs, and charities across Croydon and the UK with affordable and effective social media services. We don’t just help you stay active—we help you stand out. Every campaign, post, and story we manage contributes to a greater purpose: empowering visibility for underrepresented groups and amplifying the voices of those doing good in the community.
We combine our in-house expertise with insights from years of work in content marketing, audience segmentation, and trend forecasting to ensure your message cuts through the noise.
Our Social Media Services
Account Management
- Regular posting, engagement, and maintenance across platforms including Facebook, Instagram, X (Twitter), TikTok and LinkedIn.
- Audience growth strategies rooted in authentic engagement and relevance.
Content Creation
- Branded visual posts, graphics, and motion content tailored to each channel.
- Community-first content calendars to align your brand with cultural moments, awareness days and local news.
Campaign Management
- Seasonal, launch and mission-led campaigns managed from planning to analytics.
- Hashtag research, influencer collaboration and paid post scheduling included.
Community Engagement
- Timely and human responses to comments and DMs.
- Support for building online communities around your brand values.
Reporting & Insights
- Monthly analytics reports with performance breakdowns and actionable recommendations.
- Content audits and audience insights to fine-tune strategy and voice.
Join the businesses thriving on social media.
Platform Positioning & Digital Reach
We understand the importance of long-tail visibility. That’s why our social media work is integrated with wider digital strategy—ensuring content is repurposed, shared across high-authority local domains, and linked with web traffic drivers like blog posts, backlinks and email campaigns. Our deep knowledge of hyper-local digital infrastructure means we can place your content where it matters: in front of the right people, on the right platforms, at the right time.
Our collaborations with schools, community organisations, and grassroots charities further boost the organic reach and authority of your content—ensuring your voice carries farther, longer, and more meaningfully.
Let’s create a plan for your success.
Key Features and Benefits
Affordable, Accessible Social Strategy
We design solutions for businesses of all sizes, with special support for CICs and charities.
Locally Rooted Campaigns
Campaigns aligned with community values and hyper-local audience trends.
Full-Service Social Management
Build trust and loyalty through consistent interactions and support.
Data-Led Decisions
We turn engagement metrics into strategic insight, not just vanity numbers.
Performance Tracking
Monitor engagement, growth, and ROI with detailed analytics.
Collaborative Amplification
Your voice will echo across our network of community partners, influencers and educators.
TESTIMONIALS
Daniel Young
“Thanks to SME Local, our social media engagement has tripled, and we’ve gained so many new followers. Their expertise is unmatched!”
WZ Academy
“The team’s creative approach to managing our social media has helped us connect with more donors and volunteers than ever before.”
Smiths Groundworks
“SME Local’s social media management services have skyrocketed my online presence, driving engagement and attracting more customers than ever before.”
CLIENTS & PARTNERS
FAQs
We manage Facebook, Instagram, LinkedIn, TikTok, and X (Twitter), tailoring strategies to each platform’s strengths and your audience’s behaviour.
Absolutely. We offer full setup services, including branding, bio optimisation, account verification, and strategy development.
We work with small businesses, charities, CICs, education providers, and ethical enterprises across Croydon and the UK. Our focus is always community-first impact.
Our not-for-profit model and deep roots in local community networks mean your content is created with purpose and often benefits from broader organic reach through partnerships and shared visibility.
Yes. We design graphics, write captions, plan content calendars, and produce short-form videos or reels—all designed to meet your campaign goals.
Posting frequency varies by package, but we typically post 3–5 times a week per platform and manage daily engagement including DMs, comments and mentions.
We develop a tone of voice guide and content themes that align with your values, audience, and objectives. We also maintain a regular approval loop so you stay in control.
Yes. We create and manage paid campaigns including boosting posts, running targeted ads, and analysing performance with budget-friendly recommendations.
While we don’t believe in vanity metrics, our focus on purposeful content and community engagement consistently drives organic growth and meaningful results over time.
Book a free consultation. We’ll audit your current social channels, identify key areas of opportunity, and recommend a tailored plan based on your goals and resources.
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